Here are 8 Top Managed Service Provider in India – 2025
- Our Subject Matter Experts
- April 3, 2025
Introduction
Businesses occasionally have to deal with additional costs while dealing with on-demand staffing needs. These problems have been handled with MSPs as their services can save up to 20% of the initial costs. In 2025, top-managed service providers in India will focus on developing technology to address staffing needs. The majority of well-established companies will create technical infrastructures, cloud services, or Internet of Things (IoT) and raise the expenses of their IT staff. These businesses will also enhance security as they will be using sensitive data with the help of the cloud. Securing the IT infrastructure will be the main idea, as it will provide outsourcing needs to other companies. Therefore, to do this, companies will identify the risk touchpoints and work on providing solutions. Top IT managed service providers in India will also offer a new service related to infrastructure and platforms regarding training and processing. The new service will include hardware, software, storage, and networking communications. It will help businesses to scale up the quality of services and products exponentially. In this blog post, we’ll explore some of the top IT– managed service providers in India, highlighting their key offerings and contributions to the industry.
What is a managed service provider?
A third-party business that remotely oversees a client’s end-user systems and information technology (IT) infrastructure is known as a managed service provider (MSP). MSPs are employed by government organizations, NGOs, and small and medium-sized businesses (SMBs) to carry out a certain set of daily management tasks. These services might include security, monitoring, and network and infrastructure management. MSPs often administer management services on a daily basis, allowing client businesses to concentrate on service improvement rather than worrying about prolonged system downtimes or service interruptions. While some MSPs may specialize in specific segments of IT, such as data storage, others focus on specific vertical markets, such as legal, financial services, healthcare, or manufacturing. Managed security service providers, for instance, offer specialized types of services, such as remote firewall administration and other security-as-a-service offerings. Managed print service providers maintain printers and supply consumables. Often, MSPs perform their tasks remotely over the internet.
What are MSPs used for?
An organization’s operations may be improved by working with a managed service provider. Typical MSP clients are SMBs. Many smaller companies have limited in-house IT capabilities, so they may view an MSP’s service offering as a way to obtain IT expertise. However, MSPs may also get into contracts with bigger businesses. For instance, government organizations with tight budgets and employment restrictions can work with an MSP to augment their own IT personnel. MSPs take care of the labor-intensive, time-consuming, or repetitive tasks associated with managing end-user systems or IT infrastructure. MSPs usually carry out the following tasks:
- Handle the management of IT infrastructure
- Offer technical support to staff
- Add cybersecurity software to IT
- Manage user access accounts
- Handle contract management
- Offer compliance and risk management
- Provide payroll services
How do MSPs work?
It is often assumed that a managed service provider would cover a staffing or IT system shortfall when asked to satisfy an organization’s business goals. The first step in communication between the MSP and the enterprise is usually an evaluation to ascertain the current environment of the firm. This evaluation might identify areas for development and how to effectively support corporate objectives. There is not one specific setup for every organization, so an MSP may provide many different service options. Two examples of MSP offerings are technical support fix services and subscription services.
MSP technical support fix services focus on remotely fixing or sending technicians to a business’s location to resolve any issues. MSPs that provide this option charge the company for the time spent troubleshooting and for any parts used to repair the problem. MSPs that offer a subscription service model work on the quality of service of an organization’s network and usually bill customers monthly. If an issue arises, the MSP will fix the problem as part of the agreement between the organization and the MSP. Payment through the subscription model is based on defined rates per computer or equipment.
Maintenance, security, monitoring, reporting, and other services are defined using a Service Level Agreement (SLA) that documents what the organization can expect from the MSP. Response times, performance, and security specifications are also included in the service agreement. MSPs often provide their own native services and focus on a single vendor or technology. Additionally, MSPs concentrate on implementing specialized software platforms that perform duties automatically. Professional services automation (PSA) apps and remote monitoring and management (RRM) solutions are included in these platforms:
- RMM software enables off-site technicians to maintain IT systems, such as networks, servers, desktops, and mobile devices. These tools also enable MSPs to apply patches and other system updates.
- PSA tools enable an MSP to manage an organization’s projects, billing, assets, and inventory.
An SLA, which is a written agreement between a managed service provider and its client, used by the MSP to provide its service offering. The relationship performance and quality parameters are outlined in the SLA. When deciding on the promises they make in SLA contracts, organizations must be exact. The pricing formula used by an MSP may be connected to an SLA. An MSP may, for instance, provide clients with a selection of SLAs with a tiered pricing system wherein consumers pay more for greater levels of service.
Managed Service Providers and Automation
Every industry is being transformed by automation, and organizations are scrambling to reduce risks concerning data security. In 2024, Top IT managed service providers in India offer staffing needs to store all kinds of individuals’ data securely by providing advanced automation programs. In this regard, these top managed service providers in India will act as business partners and analyze the exposure risk, which will help them develop security protocols. We are entering a phase of economic uncertainty, and businesses need to reduce their costs and focus on decreasing risks. The service providers are adaptive and evolving, which can offer clients different solutions to tackle uncertain situations.
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Benefits of Managed Service Providers in India
One of the key benefits of working with a managed service provider India is streamlining the staffing process. These MSPs utilize advanced automation programs to efficiently manage staffing requirements, ensuring the right talent is deployed at the right time. By automating tasks such as candidate sourcing, screening, and onboarding, MSPs help businesses save time and resources while maintaining workforce quality.
Understanding the functions of staffing is essential for businesses looking to optimize their workforce management strategies. Top managed service Providers in India offer a comprehensive suite of services, including talent acquisition, workforce planning, and performance management, to address diverse staffing needs. By outsourcing these functions to experienced MSPs, organizations can focus on core business objectives while benefiting from streamlined processes and access to specialized expertise.
Here are 8 Top Managed Service Providers in India
YOMA:
Transform your business with our innovative, technology-driven HR services. From recruitment and payroll to complete employee lifecycle management, our industry-leading solutions and exceptional support streamline operations. Trusted by 150+ top organizations across 300+ locations in India.Tata Consultancy Services (TCS):
With a strong focus on innovation and technology-driven solutions, TCS helps organizations optimize their IT infrastructure, improve business agility, and drive digital transformation initiatives.
Infosys:
Infosys is renowned for its expertise in IT consulting and managed services, catering to clients worldwide. Through its managed service offerings, Infosys helps businesses leverage emerging technologies, such as artificial intelligence, machine learning, and analytics, to gain a competitive edge in the market while ensuring operational excellence and regulatory compliance.
Wipro :
With a customer-centric approach and a strong focus on innovation, Wipro empowers organizations to navigate complex IT challenges efficiently, thereby accelerating their digital journey and driving business growth.
HCL Technologies :
From cloud migration and hybrid IT management to cybersecurity and IT support, HCL’s managed service portfolio enables organizations to optimize their IT investments, enhance operational resilience, and deliver superior customer experiences.
Tech Mahindra :
With a global presence and deep domain expertise across industry verticals, Tech Mahindra helps businesses harness the power of digital technologies to drive innovation, improve agility, and achieve business outcomes effectively.
Accenture:
Focusing on delivering measurable business outcomes, Accenture leverages advanced technologies and industry best practices to optimize IT operations, mitigate risks, and enhance overall business performance.
IBM India:
Leveraging its deep industry expertise and cutting-edge technologies, IBM helps organizations transform their IT environments, improve agility, and drive sustainable growth in today’s digital economy.
Amongst the growing top managed services in India, is a company named Yoma. Yoma provides a range of services like HR outsourcing, staff augmentation, contract staffing, and industrial staffing services tailored to meet the specific needs of businesses. With services like HR outsourcing, staff augmentation services, contract staffing services, and industrial staffing services, Yoma helps companies optimize their workforce and streamline their operations effectively.
In conclusion, the demand for top IT managed services in India is on the rise as businesses seek to stay competitive in an increasingly digital world. By partnering with top managed service providers like YOMA, TCS, Infosys, Wipro, HCL Technologies, Tech Mahindra, Accenture, and IBM India, organizations can leverage the latest technologies, best practices, and expertise to optimize their IT operations, drive innovation, and achieve strategic objectives effectively.
FAQs Related to Managed Service Providers in India
What is an example of a managed service provider?
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and end-user systems, typically on a proactive basis. An examples of an MSP in India is YOMA, which offers a suite of managed services, including cloud management, cybersecurity, and network monitoring.
How many managed service providers are there?
The number of Managed Service Providers (MSPs) in India varies, with many established companies as well as smaller, niche providers offering services. While it's difficult to provide an exact count, there are numerous MSPs across the country catering to businesses of all sizes and industries.
Are managed service providers worth it?
Yes, Managed Service Providers (MSPs) are worth it for many businesses. By outsourcing their IT needs to MSPs, organizations can benefit from expert support, proactive monitoring, and cost-effective solutions. MSPs help companies to improve efficie
How does a managed service provider work?
Managed Service Providers (MSPs) remotely manage and monitor a client's IT infrastructure and systems. They offer services such as network management, cybersecurity, data backup, and helpdesk support on a subscription basis. MSPs proactively identify and resolve issues, ensuring the smooth functioning of their clients' IT operations.
Do I need a managed service provider?
Whether you need a Managed Service Provider (MSP) depends on your organization's IT needs, resources, and strategic objectives. If you need more in-house expertise or resources to manage your IT infrastructure effectively, partnering with an MSP can be beneficial. MSPs provide scalable solutions, access to advanced technologies, and expert support, enabling businesses to focus on core activities and drive growth.
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